I’ve been around system implementation, and just because you have a good experience doesn’t guarantee success.
Boxer property software#
Russ: Ok, you know I’ve been around the software business a lot. I spent some time in Silicon Valley working with venture backed startup companies, so I was at least comfortable with that.Īnd, the combination of having a real need to invest in technology, a background in it, and starting with a pretty organized business in the first place put us in a good position to really move forward with it aggressively, and we have. So, we turned instead to technology, and fortunately I have a background also in technology I’ve run a software business. And, at first we looked at that and said, alright, we’re going to solve this problem by hiring excellent people, you know? And they’re going to be really good at all these things that we need to do, and while there are many excellent people out there, it was, proved too difficult to find enough of them that could carry us through a period of tremendous growth. We had organizational capacity constraints as opposed to financial or deal flow. We had access to capital, and normally in commercial real estate you don’t have those two things at the same time, but we did.īut we realized that because of the intensive nature of our operations, if we doubled, tripled, quadrupled the size of the business, we would stumble on operations. It was a time where the market had been through some crazy gyrations, and we found ourselves in a position where we had a strong track record of buying distressed assets.
Even though we were early adopters of technology, we did our first salesforce implementation in 2004, we were on document management since around that time as well, but really it started accelerating very dramatically around 2010, when we found ourselves in a position where we were able to grow rapidly. Justin: When my brother started the business, from day one it was very organized, so we’ve always had a culture of, kind of, understanding, what our processes are, what our procedures are, where our information is, and we existed that way for a long time in somewhat of an analog world. You and I talked about it it’s quite impressive. So, when I was invited to have the opportunity to interview you, this description of really a company that uses technology a lot was presented. Typically, the properties we purchase are distressed assets when we get them, and they need a lot of attention and care to get them back into a position where they can be valuable on a long term basis, and the operations piece is very intense. My brother started the business when he graduated from law school and I was still in college, and we’ve been at it ever since. Russ: So, how long has the company been doing this? We have about 16 million square feet that we control, about, somewhere between employees we’re based in Houston, and we have properties all over the country. We own and manage office buildings, hotels, shopping malls, and some other assets. Justin: Well, Boxer is a privately held commercial real estate company. Justin, welcome to The BusinessMakers Show. I’m very pleased to have as my guest, Justin Segal, President of Boxer Property. Russ: Welcome back to The BusinessMakers Show, coming to you today from Station Houston, a real cool accelerator here in Houston with a live audience in front of us.
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